2. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the ‘GDPR’) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. The personal data that we use is set out in this Privacy Statement.

3. What personal data do we collect?

We may collect some or all of the following personal data (this will vary according to your relationship with us):

• Name
• Date of birth
• Address
• Email address
• Telephone number
• Business name
• Job title
• Profession
• Payment information, including bank details
• Information about your preferences and interests
• CCTV footage if you attend our premises
• CV information

4. How do we use your personal data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:

• Supplying our services to you.
• Your personal details are required in order for us to enter into a contract with you
• Personalising and tailoring our services for you
• Communicating with you. This may include responding to emails or calls from you
• Supplying you with information by email about our services
• Retaining job candidate data for future employment opportunities

We will also hold customer and prospective customer data for marketing and promotional activities. As our main area of work is providing construction related services, we will use your data as follows to help us achieve this:

• Storing your details and updating them when necessary on our database, so that we can contact you in relation to our services and information that may be of interest to you or your business
• Keeping records of our conversations and meetings, so that we can provide targeted services to you
• Processing your data for targeting appropriate marketing campaigns

For job candidates, we will hold personal data that has been posted on professional networking site/job boards to provide our recruitment service and assess skills against our bank of vacancies. We may process the data of our customers and prospective customers for these purposes if we deem this to be necessary for our legitimate interests. Article 6(1)(f) of the GDPR provides that we can process your data where it “is necessary for the purposes of the legitimate interests pursued by us, except where such interests are overridden by the interests or fundamental rights or freedoms of you which require protection of personal data.”

Chichester Stoneworks Limited controls the processing of personal data on its website. We do not believe that any of our activities prejudice individuals in any way. We genuinely believe that they help us to offer businesses a tailored, efficient service. However, you do have the right to object to us processing your personal data on this basis. You can do this by contacting us using the contact details provided in this Privacy Statement.

We will seek to deal with your request without undue delay, and in any event within one month, subject to any extensions to which we are lawfully entitled. Please note that we may keep a record of your communications to help us resolve any issues which you raise.

8. What are your rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

• The right to be informed about our collection and use of your personal data. This Privacy Statement should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the contact details provided in this Privacy Statement
• The right to access the personal data we hold about you
• The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete
• The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have
• The right to restrict, i.e. prevent, the processing of your personal data
• The right to object to us using your personal data for a particular purpose or purposes
• The right to data portability. This means that you can ask us for a copy of your personal data held by us to re- use with another service or business in many cases
• Rights relating to automated decision-making and profiling. We do not use your personal data in this way

9. How can I access my personal data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a ‘Subject Access Request’.

All subject access requests should be made in writing and sent to the email or postal addresses provided in this Privacy Statement. To make this as easy as possible for you, a Subject Access Request form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

10. Changes to our Privacy Policy

Any changes we may make to our Privacy Statement in the future will be posted to our website.